{"id":24038,"date":"2026-02-02T20:17:58","date_gmt":"2026-02-02T20:17:58","guid":{"rendered":"https:\/\/www.pasona.com\/job\/ground-service-agent-japanese-bilingual-preferred\/"},"modified":"2026-03-24T22:01:03","modified_gmt":"2026-03-24T22:01:03","slug":"061494","status":"publish","type":"job_listing","link":"https:\/\/pasona.demoseek.us\/en\/job\/061494\/","title":{"rendered":"Ground Service Agent (Passenger Service) \u2013 Japanese Bilingual Preferred"},"content":{"rendered":"<p><strong>Ground Service Agent (Passenger Service) \u2013 Japanese Bilingual Preferred<\/strong><\/p>\n<p><\/p>\n<p><strong>Location: Dallas\/Fort Worth International Airport (DFW)<\/strong><\/p>\n<p>A leading international airline is seeking a <strong>Japanese-English bilingual Ground Service Agent<\/strong> to provide high-quality passenger services at DFW Airport. This role is ideal for candidates with airline, travel, or hospitality experience who enjoy supporting international travelers.<\/p>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<ul>\n<li>Assist passengers with check-in, boarding passes, and travel document verification<\/li>\n<li>Support boarding and gate operations, including announcements<\/li>\n<li>Assist arriving and connecting passengers, including Japanese-speaking customers<\/li>\n<li>Provide professional customer service during delays, cancellations, and rebookings<\/li>\n<li>Coordinate with airline and airport teams to ensure smooth daily operations<\/li>\n<li>Attend training programs and support short-term assignments at other U.S. airports<\/li>\n<\/ul>\n<p><strong>Work Schedule<\/strong><\/p>\n<ul>\n<li>Full-time, shift-based (40 hours\/week)<\/li>\n<li>Typical shift: 6:00 AM \u2013 2:00 PM (may vary by season)<\/li>\n<li>Must be flexible to work weekends and holidays<\/li>\n<li>90-day probationary period<\/li>\n<li>1-year contract with potential for permanent employment<\/li>\n<\/ul>\n<p><strong>Compensation &amp; Benefits<\/strong><\/p>\n<ul>\n<li>Hourly pay: <strong>$19.00 \u2013 $22.00 (DOE)<\/strong><\/li>\n<li>Performance-based bonus<\/li>\n<li>Medical, dental, and vision insurance<\/li>\n<li>401(k) retirement plan<\/li>\n<li>Airline travel benefits (standby flights)<\/li>\n<li>Paid sick leave and vacation<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>Legal authorization to work in the U.S.<\/li>\n<li><strong>Fluent in English; Japanese language skills preferred<\/strong><\/li>\n<li>Customer service or hospitality experience preferred (airline experience a plus)<\/li>\n<li>Strong communication skills and hospitality mindset<\/li>\n<li>Ability to remain calm in fast-paced or irregular operations<\/li>\n<li>Must pass background check and drug screening<\/li>\n<\/ul>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_promoted":"","_job_location":"","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[],"class_list":["post-24038","job_listing","type-job_listing","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ground Service Agent (Passenger Service) \u2013 Japanese Bilingual Preferred - Pasona N A, Inc. | Your Career Partner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pasona.demoseek.us\/en\/job\/061494\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ground Service Agent (Passenger Service) \u2013 Japanese Bilingual Preferred - Pasona N A, Inc. | Your Career Partner\" \/>\n<meta property=\"og:description\" content=\"Ground Service Agent (Passenger Service) \u2013 Japanese Bilingual Preferred Location: Dallas\/Fort Worth International Airport (DFW) A leading international airline is seeking a Japanese-English bilingual Ground Service Agent to provide high-quality passenger services at DFW Airport. 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