Manager (System Implementation & Operational Support)

Japanese IT consulting company in NYC is currently looking for a Manager (System Implementation & Operational Support) to join our Enterprise Solution.

Exempt position

Location: NYC

hybrid, 2-3 days in office

$100K-130K + visa support

 Key Responsibilities: This position is responsible for leading team members to solve software requirements by analyzing, creating, modifying, and maintaining application systems to meet user needs, while overseeing and optimizing end-to-end SAP application operations to ensure system stability, continuous improvement, and alignment with business objectives. The right candidate will possess:

• Project management experience

• Non-Japanese vendor management experience

• Understanding of SDLC (Software Development Life Cycle)

• Understanding of ITIL (Information Technology Infrastructure Library)

• Analytical skills with regards to requirements analysis, maintenance and troubleshooting.

Skills & Qualifications:

•Bachelor’s degree in Computer Science or related field

•Minimum 10 years of experience with SAP system application implementation or SAP system application operations

•SAP Certified Application Associate with ERP Certification

•Strong English communication skills to support customers, report to upper management, as well as to effectively work with the team

•Strong Japanese communication skills to effectively work with Japan system application operation team

•Strong leadership skills

•Collaborates well with team and project members

•Ability to work well with a team as well as individually

•Ability to be a good team player with great communication skills, problem-solving skills, critical thinking, and negotiation skills

To apply, please email your resume to xjiang@pasona.com