Join a multicultural entertainment company as a Senior Technical Support Representative. You’ll support technicians, coordinate operations, manage vendors, and act as a key communication bridge across departments.
What You’ll Do
Support daily technical and operational tasks
Answer/route calls and review store reports
Maintain vendor relationships and contact lists
Liaise between Tech Dept., internal teams, and external partners
Interpret between English ↔ Japanese
Coordinate technician travel
Assist with game installations, updates, and layout changes
Manage parts inventory and verify store orders
Handle supply requests, shipping, and equipment coordination